Digital Inclusion Project

A recent inquiry by The Royal Society of Edinburgh* has shown that 1.3 million people in Scotland have no online access or lack the basic digital skills to get online. The report argues that digital inclusion should be recognised as an undeniable right. This report is backed up by research done by the Carnegie Foundation**, this research focusses on Glasgow where digital exclusion amongst disabled people and social housing tenants is up to 90%.

Our project focusses on Digital inclusion within Blackwood’s homes and has the potential to bring significant advantages to our customers including community building, a reduction in social isolation, improvements in health through access to digital health services, access to social care through SmartCare, online shopping and money saving through online comparison sites. The project will aim to support community building and engagement by using a network of ambassadors to help people learn new skills. The move to digital by default in government service provision means that some people will be disadvantaged if they cannot access these services online.

Through our project we aim to explore the different solutions available to enable wi-fi within different types of housing development. We will bring explore the options available to enable people to access service from tablet devices to laptops.

*For more information on the interim Royal Society of Edinburgh Digital Inquiry Report Spreading the benefits of digital participation click on the link below

**For more information on the Carnegie UK Trust research on digital ‘across the divide click on the link below