This survey is for all Blackwood housing tenants and asks key questions about all of our housing-related services.
It plays an essential part in helping us develop our services, allowing us to identify our strengths as well as those areas that need to be improved.
This year the survey also includes questions to find out about tenants’ priorities for the future, so we can develop our rent strategy in line with what they think is important so do please take a few minutes to give us your feedback.
We are working with an external company – Research Resource – who will be managing the survey for us.
There are 3 ways Tenants can complete the survey:
- Fill in their paper copy and return in the prepaid envelope provided
- Fill it in online - www.researchresource.co.uk/blackwood.html
- Phone Research Resource on Freephone 0800 121 8987
Research Resource are an external company who are managing the survey for us, to complete it over the phone participating Tenants will need their access code in the covering letter / email.