Customer Engagement Plan

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Our Customer Engagement Plan sets out how we will engage more with our customers and do this in new and fun ways. Have your say on things that matter to you like the Rent Consultation process and the large tenant survey.

You can download the full 3 year Customer Engagement Plan here and see what's coming up in year I on our calendar here.

There is also an Easy Read verion available here.

Contact us today by email: info@blackwoodgroup.org.uk or call 031 317 7227 to see how you can get involved with the Customer Service Plan.