Policies and Key Documents
Assets
- Adaptations Policy - Jan 2021
- Asset Management Plan 2022-2052
- Damp Mould and Condensation Policy March 2025.pdf [pdf] 597KB
- Planned and Cyclical Maintenance Policy - Sept 2020
- Procurement Policy V4.pdf [pdf] 174KB
- Procurement Register
- Procurement Strategy 2023
- Reactive Maintenance Policy - Sept 2020
Care & Support
- Duty of Candour Annual Report 2023-24.pdf [pdf] 516KB
- Managing Customer Stress Distress Policy 2021
- Management of Care Customers Finances Policy 2021
- Medication Policy 2021
- Nutrition and Hydration Policy Oct 21
- Palliative Care and End of Life Policy July 2022
- Support and Protection (Safeguarding) Policy
Corporate
- Business Continuity Policy May 2022
- Complaints Policy August 2023
- Customer Engagement Plan 2021-24
- Data Protection Policy Nov 2024.pdf [pdf] 375KB
- Epidemic Pandemic Policy - April 2023
- Guide to the Data Protection Act - Blackwood Customers
- Human Rights Policy Statement January 2023
- Quality & Continuous Improvement Policy 2021
- Unacceptable Actions Policy Jan 24
Digital
Finance
- Financial Standing Orders May 2025.pdf [pdf] 582KB
- Financial Standing Orders xAppendices 1-4 May 2025.pdf [pdf] 621KB
- Funding Sources
- Pension Scheme
- Suppliers List July 2025.pdf [pdf] 189KB
Governance
- Audit Performance Finance Committee Terms of Reference - February 2024
- Board Assurance & Risk Management Policy - February 2022
- Board Appraisal, Learning and Development Policy August 22
- App 1 Board Role
- App 2 Chair Role
- App 3 Vice Chair Role
- App 4 Induction Plan
- App 5 Board Target Skills Profile
- App 6 Appraisal and Dev Form
- App 7 Exit Survey
- Board Member Expenses Policy Feb 2021
- Board Member Remuneration and other expenses
- Board Recruitment & Succession Policy August 2023
- Code of Conduct for Board Members June 23
- Entitlements, Payments & Benefits Policy Sept 2023
- Fraud Prevention Policy
- Membership Policy - January 2021
- Openness Confidentiality Policy
- People Committee - Terms of Reference - March 2021
- Professional Organisation Memberships 2019-20
- Rules - Blackwood Homes and Care July 2024
- Services Committee - Terms of Reference - March 2021
- Standing Orders for the Board and Committees - Updated Sept 2020
- Openness Confidentiality Policy - March 2023
- Whistleblowing Policy & Procedures- March 2023
Health & Safety
- Accident and Incident Reporting
- Asbestos Management
- COSHH Procedure Issue 5 March 23
- Display Screen Equipment March 2024
- Electrical Safety & Testing June 2023
- Fire Safety Policy March 23
- First Aid Procedure Issue 4 April 22
- Food Safety Policy Issue 5
- Gas Safety Policy Issue 5
- Guide for Maintenance, Examination and Inspection (Systems and Equipment) v5
- HS Policy May 2025.pdf [pdf] 257KB
- Health & Safety Performance Monitoring 2021
- Health and Safety Plan 2024 2025.pdf [pdf] 534KB
- Hot Work Procedure Issue 3
- Infection Prevention and Control Review 2023
- Legionella Management Issue 5 Final
- LOLER
- Lone Working Policy January 2021
- Moving and Handling Policy 2021
- Moving and Handling Procedure 2021
- PPE Issue 5 March 23
- PUWER January 21
- Retention of Records 2023
- Risk Assessment Issue 6
- Safety Management System 2021
- Workplace (Health Safety & Welfare) Procedure Issue 5
- Workplace Health and Wellbeing Policy Issue 3
Housing Services
- Allocations Policy December 2022
- Anti Social Behaviour Policy December 2021
- Decant Policy August 2022
- Empty Homes and Decoration Policy September 2020
- Estate Management Policy August 2021
- Leasing Policy - June 2021
- Appendix 1 - Landlord and Tenant Responsibility Matrix - June 2021
- Appendix 2 - Landlord and Tenant H & S Responsibility Matrix - June 2021
- Mobility Scooter Power Wheelchair Policy - April 22
- Rental Income Policy April 22
- Rent and Service Charge Policy - March 21
- Tenancy Sustainment Policy
Human Resources
- Acting Up Additional Responsibility and Secondment Policy March 2025.pdf [pdf] 526KB
- Adoption Policy February 2022
- Alcohol and Substance Misuse Policy November 2021
- Anti Bullying and Harassment Policy September 2023
- Code of Conduct for Employees October 2021
- Compassionate Leave Policy July 24
- Consultant Management Policy May 2025.pdf [pdf] 498KB
- Disciplinary Policy December 2021
- Display Screen Equipment Issue 4
- Domestic Abuse Policy September 2023
- Driving Safely at Work Policy January 2022
- Emergency Dependant Leave Policy October 2021
- Employee Travel Expenses Policy November 2021
- Equalities Diversity and Inclusion Policy January 2023
- Flexible Working Policy May 2024
- Grievance & Disputes Policy December 2021
- Holidays and Leave Policy January 23
- Hybrid Working Policy March 2023
- Induction and Probation Policy May 2025.pdf [pdf] 544KB
- Learning and Development Policy June 2023
- Maternity Policy February 22
- Parental Leave Policy July 24
- Paternity Leave Policy May 24
- People Strategy 2018-2020
- PDP & Supervision Policy Oct 2024.pdf [pdf] 519KB
- Recruitment and Selection Policy April 22
- Redundancy Policy December 2021
- Salary Scales - Apr 25.pdf [pdf] 392KB
- Shared Parental Leave Policy July 2024
- Sick Pay Scheme August 2021
- Sickness Absence Management Policy
- Smoke Free Policy January 22
- Volunteering Policy