Policies and Key Documents
Care & Support
- Adult Support and Protection Policy.pdf [pdf] 220KB
- Child Protection Policy and Procedures.pdf [pdf] 102KB
Corporate
- Business Continuity Policy.pdf [pdf] 67KB
- Complaints Policy.pdf [pdf] 539KB
- Customer Engagement Plan 2018-2021.pdf [pdf] 2MB
- Data Protection Policy.pdf [pdf] 146KB
- Guide to the Data Protection Act - Blackwood Customers.pdf [pdf] 49KB
- Unacceptable Actions Policy.pdf [docx] 622KB
Governance
- Board Learning and Development Policy.pdf [pdf] 99KB
- Appendix 1 - Board members Role Description - Revision 1.pdf [pdf] 82KB
- Appendix 2 - The Role of the Chair.pdf [pdf] 45KB
- Appendix 3 - Example individual L&D plan.pdf [pdf] 66KB
- Appendix 4 - Blackwood Board Target Skills profile.pdf [pdf] 62KB
- Appendix 5 - Board member skills matrix template.pdf [pdf] 52KB
- Appendix 6 - Board Learning & Development Programme - 2015-16.pdf [pdf] 49KB
- Appendix 7 - Sharing Information template.pdf [pdf] 52KB
- Fraud Policy.pdf [pdf] 95KB
- Membership Policy.pdf [pdf] 75KB
- Openness and Confidentiality Policy.pdf [pdf] 52KB
- Rules - Blackwood Homes and Care - Final.pdf [pdf] 211KB
- Whistleblowing Policy.pdf [pdf] 76KB
Health & Safety
Housing Services
- Allocations Policy 2019.pdf [pdf] 605KB
- Anti Social Behaviour Policy.pdf [pdf] 582KB
- Decant Policy.pdf [pdf] 62KB
- Empty Homes and Decoration Policy.pdf [pdf] 107KB
- Estate Management Policy.pdf [pdf] 81KB
- Leasing Policy.[pdf] 48KB
- Leasing Policy - Appendix 1 - Landlord and Tenant Responsibility Matrix [pdf] 139KB
- Leasing Policy - Appendix 2 - Landlord and Tenant H & S Responsibility Matrix [pdf] 119KB
- Mobility Scooter & Power Wheelchair Policy.pdf [pdf] 184KB
- Rental Income Policy.pdf [pdf] 532KB
- Rent and Service Charge Policy.pdf [pdf] 543KB