Policies and Key Documents
Assets
- Adaptations Policy - Jan 2021
- Asset Management Plan 2025-2055.pdf [pdf] 2MB
- Damp Mould and Condensation Policy March 2025.pdf [pdf] 597KB
- Planned and Cyclical Maintenance Policy - Sept 2020
- Procurement Policy V4.pdf [pdf] 174KB
- Procurement Register
- Procurement Strategy 2023
- Reactive Maintenance Policy - Sept 2020
Care & Support
- Duty of Candour Annual Report 2025-2026.pdf [pdf] 168KB
- Managing Customer Stress Distress Policy 2026.pdf [pdf] 555KB
- Medication Policy 2021
- Nutrition and Hydration Policy 2026.pdf [pdf] 603KB
- Palliative Care and End of Life Policy July 2022
- Support and Protection (Safeguarding) Policy 2026.pdf [pdf] 605KB
Digital
Finance
- Financial Standing Orders May 2025.pdf [pdf] 582KB
- Financial Standing Orders xAppendices 1-4 May 2025.pdf [pdf] 621KB
- Fraud Prevention Policy [pdf] 573KB
- Funding Sources
- Pension Scheme
- Suppliers List May 2026.pdf [pdf] 399KB
- Treasury Management Policy - August 2025.pdf [pdf] 585KB
Governance & Assurance
- Board Assurance & Risk Management Policy - February 2022
- Board Appraisal, Learning and Development Policy August 22
- App 1 Board Role
- App 2 Chair Role
- App 3 Vice Chair Role
- App 4 Induction Plan
- App 5 Board Target Skills Profile
- App 6 Appraisal and Dev Form
- App 7 Exit Survey
- Board Member Expenses Policy Feb 2021
- Board Recruitment & Succession Policy August 2023.pdf [pdf] 541KB
- Code of Conduct for Board Members June 23
- Complaints Policy June 2026.pdf [pdf] 196KB
- Business Continuity Policy May 2022
- Data Protection Policy Nov 2024.pdf [pdf] 375KB
- Epidemic Pandemic Policy - April 2023
- Entitlements Payments Benefits Policy Sept 2025 [pdf] 714KB
- Guide to the Data Protection Act - Blackwood Customers
- Human Rights Policy Statement January 2023
- Membership Policy - January 2021
- Openness Confidentiality Policy
- Professional Organisation Memberships 2019-20
- Remuneration Policy.pdf [pdf] 522KB
- Rules - Blackwood Homes and Care July 2024
- Standing Orders for the Board and Committees - Updated Sept 2020
- Terms of Reference Finance & Audit Committee June 2025.pdf [pdf] 158KB
- Terms of Reference - People Committee Nov 25.pdf [pdf] 182KB
- Terms of Reference Performance & Risk Committee June 2025.pdf [pdf] 124KB
- Openness Confidentiality Policy - March 2023
- Quality & Continuous Improvement Policy 2021
- Unacceptable Actions Policy Jan 24
Health & Safety
- Accident and Incident Reporting
- Asbestos Management Sept 25.pdf [pdf] 667KB
- COSHH Procedure Issue 5 March 23
- Display Screen Equipment March 2024
- Electrical Safety Testing Policy July 26.pdf [pdf] 153KB
- Fire Safety Policy March 23
- First Aid Procedure Issue 4 April 22
- Food Safety Policy Issue 5
- Gas Safety Policy and Procedure including Forced Entry process.pdf [pdf] 726KB
- Guide for Maintenance, Examination and Inspection (Systems and Equipment) v5
- HS Policy May 2025.pdf [pdf] 257KB
- Health & Safety Performance Monitoring 2021
- Health and Safety Plan 2024 2025.pdf [pdf] 534KB
- Hot Work Procedure Issue 3
- Infection Prevention and Control Review 2023
- Legionella Management Issue 5 Final
- LOLER
- Lone Working Policy January 2021
- Moving and Handling Policy 2021
- Moving and Handling Procedure 2021
- PPE Issue 5 March 23
- PUWER January 21
- Retention of Records 2023
- Risk Assessment Issue 6
- Safety Management System 2021
- Workplace (Health Safety & Welfare) Procedure Issue 5
- Workplace Health and Wellbeing Policy Issue 3
Housing Services
- Allocations Policy December 2022
- Anti Social Behaviour Policy December 2021
- Customer Engagement Plan 2021-24
- Decant Policy August 2022
- Empty Homes and Decoration Policy September 2020
- Estate Management Policy August 2021
- Leasing Policy - June 2021
- Appendix 1 - Landlord and Tenant Responsibility Matrix - June 2021
- Appendix 2 - Landlord and Tenant H & S Responsibility Matrix - June 2021
- Mobility Scooter Power Wheelchair Policy - April 22
- Rental Income Policy April 22
- Rent and Service Charge Policy - March 21
- Tenancy Sustainment Policy
People & Communications
- Disciplinary Policy Jun25.pdf [pdf] 246KB
- Learning & Development Policy March 2026.pdf [pdf] 235KB
- People Code of Conduct Policy June 2025.pdf [pdf] 205KB
- People Strategy 2018-2020
- Recruitment and Selection Policy Apr22.pdf [pdf] 552KB
- Salary Scales - Apr 25.pdf [pdf] 392KB
- Whistleblowing Policy May 26.pdf [pdf] 534KB