Report a Repair

If you have an emergency, you need to contact us by telephone so that we can respond quickly.

• Call 0131 317 7227  (If you call out of office hours, you will be automatically redirected to Bield24 who will deal with repair request.)

You can also report a repair by:

• Email cst@blackwoodgroup.org.uk
• Complete the form below
• Write to: Blackwood, 160 Dundee Street, Edinburgh EH11 1DQ
• For problems with Blackwood_Residents Wi-Fi call Social Telecoms on 0141 442 0730

When you contact us remember to tell us:

• where you live;
• exactly what and where the problem is;
• when we can get access to carry out the repair;
• if you have changed your telephone number since you last contacted us.

For information on response times our leaflet Your Right To Repair can be downloaded here.