Problem Solving

We have uploaded some useful videos of basic repairs you can do yourself following these easy tutorials. 


If you have reported a repair and we aren’t able to carry out the repair due to circumstances, we’ll arrange this to happen at a later date. The only exceptions to this will be if your gas service needs to be carried out and we are close to the anniversary date, or if you require an emergency repair. When this happens, we’ll let you know what actions we’ll need to take.