Problem Solving

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Problem Solving

We have uploaded some useful videos of basic repairs you can do yourself following these easy tutorials. 

  • How to prevent condensation
  • How to oil a lock
  • How to oil a hinge
  • How to confirm a cistern is leaking
  • How to change a light bulb
  • How to change a fluorescent tube
  • How to unblock a sink
  • How to reset a trip switch

Repairs

If you have reported a repair and we aren’t able to carry out the repair due to circumstances, we’ll arrange this to happen at a later date. The only exceptions to this will be if your gas service needs to be carried out and we are close to the anniversary date, or if you require an emergency repair. When this happens, we’ll let you know what actions we’ll need to take.

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